Important Information

The Canadian Insurance Services Regulatory Organizations (CISRO) recently published the Principles of Conduct for Insurance Intermediaries document to help customers better understand what they can expect from RIBO license holders.

The Principles Document articulates expectations for professional behaviour and conduct responsibilities of all insurance intermediaries, including those who are not licensed by RIBO. Stated simply, customers have a right to be treated fairly.

The Principles Document and Fact Sheet are designed to help you understand our obligations as your insurance broker. Click on the links below for more information:

CISRO Principles of Conduct for Insurance Intermediaries

Fact sheet – About your Insurance Broker